Return Policy Of Anand India
Return Policy :
Defective or Damaged product should be notified to us with help of our call centre, or website : www.anandindia.in or e-mail : firstname.lastname@example.org within 48 hours and the product should be unused along with all the tags, bags and while sending back the product should be well packed to avoid further damage.
Customers are requested to mail the photograph of the wrong/defective product on email@example.com to get the service fastly.
If you got the delivery which is not as you are supposed to get or if you got the damaged parcel then you should not accept the delivery and should inform Anand India at the earliest. If You accept the parcel then you have to notifiy our customer care within 2-4 working days and book your complaint.
Procedure for the return:
Upon receiving your complaint, Anand India shall verify the authenticity and the nature of the complaint and if Anand India is convinced that the complaint is genuine, Anand India will inform the relevant Vendor of such complaint and request for a replacement.
Please notify Anand India for a damaged/ defective product/service within 48-hours of delivery to you. If you are unable to do so within 48-hours, Anand India shall not be held liable for the failure to replace the order.
Products should be unused and should be returned in their original packaging along with the original price tags, labels, barcodes, user manual, warranty card and invoices etc.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
Defective/damaged products should be sent to Anand India by the customer itself with help/instructions of Customer care department
The replaced/fresh product will be dispatched by Anand India itself till end customer within 7-10 working days.
Refund policy :
Only those products which are dispatched wrongly to the customer and only for those products where replacement is not possible is eligible for refunds.
The refund will be provided to you with a refund cheque / online within 10-12 working days after receiving your wrong/defective products.
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